Depression and Dentistry

No doubt you’ve heard that dentists have the highest suicide rate of any profession.  Is that true? Well before I address that, let’s talk briefly about depression.  Everyone gets a little down now and then; it’s a part of life.…
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Collections process

Getting Paid On Time: Managing Accounts Receivable

My jaw hit the floor. Last night I spoke with a friend who works as an associate in another practice.  She told me her office’s policy is to send patients to collections after 150 days.  One, hundred, and, fifty, days.…
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Here’s My Policy on Advertising on this Blog

Quite simply: I don’t allow advertising on The Curious Dentist. I write this blog for fun, to keep in touch with people, to share content from my lectures, and to generate discussion with colleagues.  I do not write this blog…
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The White Coat Investor is Awesome

  The world of dentists blogging for dentists is pretty small.  I’ve been playing in that world for about four years now and I finally just came across one of the best ones yet.  Maybe he’s been off my radar…
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The Customer is Not Always Right

I’m a fan of outstanding service.  I’ve read books like “Setting the Table” by Danny Meyer, spoken with business owners who I believed had acheived a high level of customer service, and have attempted to apply what I’ve learned to…
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Dental Economics and The Curious Dentist

  Hello my friends, Last week I announced on our Facebook and Twitter pages that I have accepted the position of Chief Editor of Dental Economics.  This is really my dream job and I couldn’t be more excited to get…
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Sales woman

An Open Letter to Dental Sales Reps

I’ve been practicing for about 10 years now.  In that time I have learned that being a dental sales representative can be a pretty tough job.  They travel endlessly, have to put up with quirky dentists, and are under constant…
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Overhead percentage

Overhead Percentages for Your Practice

Overhead.  That evil monster that will quietly eat up your gross collections until nothing is left for you to take home.  It’s so dangerous because it’s often invisable.  You get peeks of the overhead monster when you see a stack…
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Peri-implant mocositis

VIDEO: Treating Peri-Implant Mucositis

Peri-implant disease is in all of our practices.  All of them. Your ability to diagnose peri-implant mucositis and peri-implantitis is as critical as your ability to diagnose gingivitis and periodontitis around natural teeth.  And what’s more, you or your hygienist…
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3 patient needs

The 3 Patient Needs

One of my former professors at Stony Brook, Dr. Barry Waldman, has a way with words.  He was the first lecturer to impress upon me the importance of effective communication with patients.  Here’s one of his classics: “Patients don’t care…
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