Flat Spending and the New Normal

If you think that the lull in patient flow is just temporary, then I have some news for you. Many dentists are noticing that they’re making less money than they used to and they aren’t as busy as they used to…
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Dentistry and the 2016 Mobile World Congress

Here’s my video blog from last week’s Mobile World Congress in Barcelona:…
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New Patients from Specialists

These days it seems that lots of GPs want to keep as much treatment in-house as possible.  Maybe it’s because general dentist earnings continue to go down.  Maybe its because overall patient spending on dentistry is flat despite rising costs.…
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Referral Cards

You know how you have stacks of referral cards for specialists at your front desk?  When you send a patient to your favorite endodontist because you don’t feel like trying to instrument a buccal-inclined maxillary second molar on a gagger…
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Hygiene Codes

Picture this: your hygienist has a full day of patients.  A couple of S/RPs, a couple of new patients, and some nice recalls.  Ahh… it’s a beautiful thing. But wait!  What’s that I see here?  She hasn’t been using the…
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Patient Discounts

Let me be clear: I am not a fan of offering patients discounts just to “sell” a case.  Chopping down your fees just to appease a bargain shopper trains patients to become consumers for their health care.  As I’ve written…
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Increasing Active Patients

Imagine if all we had to do was hang up our shingles and a line of patients showed up out the door.  Those days are long gone.  As business owners, we must plan how we will increase our numbers of active patients.…
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The Balance Sheet

There are several financial statements that the business world needs to consider, but us dentists really just need to focus on the Income Statement (P&L) and the Balance Sheet.  The former, which I discussed last week, is super-duper important and…
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The Profit and Loss Statement

Our lack of basic business education in dentistry is a shame, as I have said many times in my lectures and articles in Dental Economics.  To kick off our series, “52 Dental Business Blogs in 52 Weeks,” we should start…
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52 Dental Business Blogs in 52 Weeks

I’ve missed you guys.  My apologies for not writing frequently in 2015.  As most of you know, I became the Chief Editor of Dental Economics, a printed magazine, which also includes responsibilites overseeing several digital dental publications.  I spent much…
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